Terms of Service

Terms of Service – farmstretch.co.ke

Effective Date:02/09/2025

Welcome to farmstretch.co.ke. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing any order.

1. General

Farmstretch is an e-commerce platform that supplies farm tools and equipment across Kenya.

By using our website, you confirm that you are at least 18 years old or have consent from a parent/guardian.

We reserve the right to update or modify these terms at any time.

2. Products & Orders

All product descriptions, prices, and availability are subject to change without notice.

Placing an order on Farmstretch.co.ke constitutes an offer to purchase. We reserve the right to accept or reject any order.

If a product is unavailable after you place an order, we will notify you and provide an alternative or issue a refund.

3. Pricing & Payments

Prices are displayed in Kenyan Shillings (KES) and include VAT where applicable.

Payments can be made via M-Pesa, bank transfer, or other methods listed at checkout.

Orders will only be processed once full payment is received (unless Cash on Delivery is offered for specific products).

4. Shipping & Delivery

We deliver across Kenya through trusted courier and logistics partners.

Delivery times vary depending on location but are communicated during checkout.

Customers are responsible for providing accurate delivery details. Farmstretch will not be liable for failed deliveries due to incorrect information.

5. Returns & Refunds

If you receive a defective or wrong product, please notify us within 48 hours of delivery.

Products must be returned in their original condition and packaging.

Refunds or replacements will be processed in line with our Return & Refund Policy.

6. Use of Website

You agree not to:

Use our website for fraudulent or unlawful purposes.
Copy, distribute, or misuse any content, images, or product descriptions without permission.
Interfere with the website’s security or functionality.

7. Intellectual Property

All content on Farmstretch.co.ke, including logos, product descriptions, images, and designs, is the property of Farmstretch and may not be used without written consent.

8. Limitation of Liability

Farmstretch is not liable for indirect, incidental, or consequential damages arising from product use or misuse.

Our maximum liability for any claim is limited to the amount paid for the product in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle your personal data.

10. Governing Law

These Terms of Service are governed by the laws of Kenya. Any disputes will be resolved through negotiation, and if unresolved, through the relevant Kenyan courts.

11. Contact Us

For any questions regarding these Terms, please contact us:

📍 Farmstretch
📧 Email: farmstretch30@gmail.com
📞 Phone: 0712283174/0716515010
🌐 Website: https://farmstretch.co.ke